To ensure the performance of the fitness group class, we limit to a maximum of 12 people per class.
Your reservation only holds up to the start of the class. After that, your reservation will be transferred to the next person on the waiting list should there be a full class. To avoid disruption of class, please arrive early and stay through the end of class.
Reservation can be canceled up to 12 hours before the class. Any late cancellations or bookings with no-show will count as a class attended.
For boxing classes, we provide gloves, hand wraps, and pads that you can borrow free of charge, but we encourage you to bring your own gloves and wraps.
Cancellations of a single group class or single private session up to 12 hours prior to the class will be fully refunded to the card used at purchase. Any late cancellations or bookings with no-show will count as class attended and thus no refund will be granted.
For group and private session pack (referred as "passes" below), the expiration date is 6 months since the date of purchase. Cancellations of monthly membership or passes after purchase and before the first class will be fully refunded in the form of studio credit, but not to the card used at purchase. All memberships and passes after the first class are non-refundable and non-transferable.
Shall members wish to cancel their monthly membership, please give at least 15 days notice prior to the next billing cycle.
Change & Storage
We have one changing room on-site, and lockers to store your personal belongings during the class. No overnight storage in the locker is allowed.
Hi Team Training is not responsible for any loss, damage or theft of your property. Lockers and storage spaces are offered for your convenience without any representation that they will be effective in protecting valuables.
For your own safety, we require all members to read and sign a waiver prior to your first class. The waiver will be sent via email upon purchase. For trainees under the age of 18, please download and sign the form below.
We occasionally take photos or videos in classes and events for marketing and promotional purposes.
By signing the waiver prior to your first class, all members permission to use their image in any advertising or promotional material. If you have reservations around your photo being used, please let us know, and we will do our best to respect your privacy.
We use emails to keep our clients updated with membership status, any program and promotional information. We do not sell or otherwise share our clients' profile information with any other organization or individuals.